How do we know this?   Large companies loudly proclaim their investments in machine learning and predictive analytics.  It is often labeled as Artificial Intelligence.  The concept is to let the machines do the bulk of the work and have humans only deal with setting the rules and judging the exceptions.  It has been an unfair… Read More

The use of predictive analyses is relative – don’t understand, ask my neighbors! Recently a lot of tragic and terrifying events have been in the news.  Earthquakes in the Anchorage Alaska area fires in northern California and I personally have experience with Hurricane Michael.  Let me start with Michael.  My residence was in the hurricane… Read More

AugI can be employed by your organization 24 hours a day, 7 days a week.  AugI does not require a benefits package and will not expect raises or time off for good behavior.  AugI trains quickly and will routinely perform tasks daily, weekly, monthly or on any routine schedule you determine is best for your… Read More

Remember flip phones?  A phone that folds to take up less space.  Awesome tech in the late 1990s. Did the flip phone do anything different than its non-flip cousins?  No, but the form factor was much more convenient.  Plus, it was just a cool thing to have. Dashboards are like flip phones.  They are cool… Read More

For thirty years or more I sold systems that generated reports. Not just one or two reports but dozens and dozens of reports.  Each report had many variations that allowed you to sort them how you wanted, total them with averages, minimums and maximums and sort them from high to low or low to high. … Read More

The “science” in data science for business doesn’t exactly match with how the word is used in physics, chemistry, social sciences or other academic disciplines. Data Scientists do a good job of designing their experiments in data to come up with predictive models using statistically proven techniques.  However, the analogy to the physical and social… Read More

I wish I had dollar for every time someone used the term “top 10”.  I doubt more than a day goes by that I don’t see it somewhere on the internet and hear it in business conversations.  Almost all dashboards are littered with Top 10 charts to show off best customers, products and salespeople. Like… Read More

Most people understand the analogy of the last mile in business stories.  Sometimes it refers to physical delivery processes, sometimes to internet connectivity, and sometimes it is a general concept.  I am going to start using the concept of the last 100 feet in artificial intelligence (AI). It means the same thing as the other… Read More

Artificial Intelligence (AI) is bringing a lot of changes to how salespeople work.  Through analyzing customer behavior, even in a business to business sales model, AI is changing how companies are maintaining contact with customers. While much insight is gained from reports and dashboards, especially to monitor activity, most companies lack the ability to apply… Read More

Knowing where to start with Artificial Intelligence (AI) is difficult.   A technology driven approach most often fails because it applies tools without understanding the operational and business processes affected.  Likewise, creating business cases and project plans without understanding how AI processes work often fails as well. Software vendors who provide ERP, CRM and other business… Read More